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“The early bird catches the worm, as the early recall catches dental issues.”
— Inspired by William Camden
1. Recall Management
2. Treatment Management
3. Accounts Receivable
4. Insurance Verification
5. Insurance Payment Reconciliation
1. Recall Management
We make dental recall management as smooth as flossing – efficient, easy, and surprisingly satisfying.
Optimized Recall Communication
U R DUE can help increase the number of scheduled appointments for dental recall hygiene appointments, outstanding treatment, to improve overall health of patients and to help fill your office schedule.
With a dedicated team of professionals, our services provide consistent and personalized communication to patients, reminding them of the importance of regular dental visits and addressing any concerns they may have. As a result, patients are more likely to keep their appointments and maintain good oral health.
Staff Efficiency
By outsourcing recall management to us, dental clinics can free up their in-house staff to focus on other important in-person tasks, while still ensuring that their patients are receiving timely and effective communication. This can increase the efficiency and productivity of the clinic, as well as improve patient experience.
Positive Patient Relations
The use of our professional calling services for dental clinics can help establish and maintain a positive relationship between the clinic and its patients. By providing friendly and knowledgeable support, our service can help patients feel more comfortable and confident in the clinic and its services.
With the help of U R DUE, dental clinics can ensure that they are providing the best possible care and attention to their patients, while also improving their bottom line.
Chart Audits
2. Treatment Management
Our knowledgeable team will follow up with each patient with a treatment plan to discuss and answer any questions concerning their predeterminations and outstanding treatment—and will schedule their appointment!
Maximizing Treatment Scheduling
U R DUE Patient Services can efficiently manage unscheduled treatment slots by proactively reaching out to patients. By filling these gaps in the schedule, your clinic can optimize its appointment calendar, ensuring a more consistent workflow and revenue stream.
With our dedicated team of dental industry professionals, our team will quickly and effectively communicate with your patients about their predeterminations and outstanding treatment, to answer any questions they have. This naturally leads to more scheduled appointments.
Personalized Communication
Our Treatment Management services offers personalized communication with patients, which can help increase patient engagement and build trust. Our team of dental industry professionals are equipped to provide your patients with the information they need to understand their recommended treatment, and more feel comfortable and confident about scheduling overdue appointments for dental treatment.
Improved Patient Experience
One of our goals as a specialized dental outsourced calling service is to provide an outstanding patient experience and increase patient satisfaction. By handling all calls and appointment scheduling, the service takes the pressure off dental clinics, allowing them to focus on providing top-notch dental care. This can lead to improved patient experiences and increased patient loyalty, ultimately resulting in increased scheduled appointments for dental treatments and better overall oral health for patients.
3. Accounts Receivable
Why stress about all the overdue patient balances, when U R DUE can chase down all those elusive dollars for you?
Increased Collection Efficiency
U R DUE Patient Services handles accounts receivable with diligence, ensuring timely and effective follow-ups on outstanding payments. This leads to increased collection efficiency, helping the clinic recover revenue more promptly and maintain a healthier cash flow.
Enhanced Focus on Core Tasks
By outsourcing accounts receivable management to U R DUE, your clinic’s admin staff can redirect their focus to core tasks such as patient care, transactions, and other essential in-person responsibilities. This allows the clinic to operate more efficiently and ensures that clinical staff can concentrate on their primary roles.
Reduced Aging of Receivables
U R DUE Patient Services implements proven proactive strategies to minimize the aging of receivables. Timely and consistent communication with patients regarding outstanding balances helps prevent accounts from becoming overdue, contributing to better financial stability for the clinic.
4. Insurance Verification
U R DUE will navigate the coverage maze in updating your patient records with accurate coverage information, thus freeing up your staff to tend to your in-house patients.
Efficient Verification Process
U R DUE streamlines insurance verification, our dedicated dental industry experts are fluent in handling all aspects of verifying patient insurance coverage, as well as organizing and managing insurance policies and coverage for every patient in your database. Our team works remotely in a quiet environment, reducing the risk of errors and constant interruptions in a typical busy clinic setting, and this in turn maximizes a smooth financial workflow for your clinic.
Maximized Reimbursements
By leveraging our industry expertise in insurance verification, U R DUE helps your clinic maximize reimbursements. We meticulously verify patient insurance coverage, handle insurance submissions, and reduce the chances of denied claims, ultimately increasing the likelihood of prompt and complete payment for the services you provide.
Increase Clinic Profitability
U R DUE’s services contribute to enhanced clinic profitability. With a more efficient insurance verification process, increased reimbursements, and the capacity to handle a high volume of calls, outsourcing to U R DUE can result in additional revenue. This added financial strength can be utilized to improve patient care, invest in new technologies, or fund other essential initiatives, allowing your clinic to thrive.
5. Insurance Payment Reconciliation
Our team provides insurance payment reconciliation, delivering precise financial insights to ensure a balanced and thriving dental practice.
Time Efficiency
One of the most significant benefits is the time saved by clinic staff. Insurance electronic payment reconciliation is a time-consuming process that requires attention to detail. Outsourcing this task to U R DUE allows your clinic’s employees to focus on in-house patient care, appointment scheduling, and other critical aspects of running your clinic. This improved time efficiency can lead to increased productivity and better overall service delivery.
Cost Savings
Cost savings is a crucial factor for any business. Outsourcing insurance reconciliation to our team of dental industry experts can be more cost-effective than maintaining an in-house team, considering factors such as salaries, benefits, training costs, and ongoing administrative expenses. The financial resources saved can be redirected towards improving patient care, investing in advanced dental technologies, or expanding the clinic’s services.
Pristine ETF Dental Records
An increasing number of dental insurance providers in Canada are opting for direct deposit payments and electronic delivery of Explanation of Benefits (EOB). Our U R DUE team takes charge of updating, organizing, and overseeing patient records for payments received from these insurance companies.
To maintain a pristine database, Electronic Funds Transfer (ETF) payments from insurance companies are diligently entered into your dental software. We ensure the precise and efficient input of insurance payment details, reflecting the information outlined in each Explanation of Benefits from the respective insurance companies. Our vigilance extends to managing Coordination of Benefits (COB) to stay on top of the process.